Hyper Engine
Product Background
In today’s competitive landscape, automotive brands need more than great vehicles—they need great experiences. Hyper Engine, powered by Salesforce Automotive Cloud, empowers you to deliver personalized, connected, and data-driven journeys across every stage of the customer lifecycle.
From lead capture to service management and trade-in, Hyper Engine helps OEMs, dealerships, and mobility innovators optimize operations, strengthen relationships, and drive long-term growth—all on one intelligent platform.
Hyper Engine is a purpose-built Salesforce solution for the automotive industry that unifies telematics, service history, sales data, and customer touchpoints into a single, intelligent ecosystem. From lead capture to vehicle delivery and beyond, it enables OEMs, dealers, and mobility providers to orchestrate real-time, data-driven experiences. With advanced process automation, AI-powered insights, and seamless integration across DMS, CRM, and IoT platforms, Hyper Engine optimizes the entire vehicle lifecycle—enhancing operational efficiency, accelerating service response, and strengthening brand loyalty at every turn.
Objectives
Hyper Engine is designed to help automotive businesses:
Unify fragmented systems into one intelligent platform
Deliver personalized customer journeys from pre-sale to post-sale
Improve operational efficiency through automation and AI
Strengthen dealer and OEM collaboration across ecosystems
Turn customer data into actionable insights for smarter decisions
Drive long-term loyalty through proactive, connected service experiences
Key Features Delivered
360° Customer and Vehicle View
Connect and visualize every customer interaction, vehicle detail, and service milestone in one place.AI-Powered Lead & Deal Management
Score and route leads intelligently, reduce time to conversion, and track opportunities in real-time.Service Lifecycle Automation
Automate follow-ups, service reminders, and recall alerts to improve satisfaction and retention.Dealer & OEM Collaboration Tools
Enable seamless lead sharing, service coordination, and inventory management between stakeholders.In-Vehicle & IoT Data Integration
Leverage connected car data for predictive maintenance, real-time alerts, and smarter engagement.Analytics & Performance Dashboards
Monitor sales performance, service KPIs, and customer satisfaction metrics with dynamic, visual dashboards.
Our Approach
Discover: We begin by understanding your business model, challenges, and goals—whether you're a dealership, OEM, or fleet provider.
Design: We map user journeys, identify key integrations, and design scalable Salesforce solutions aligned with your strategy.
Develop & Deploy: Our team configures, customizes, and implements Hyper Engine using Salesforce best practices.
Drive Growth: Post-implementation, we offer continuous optimization, training, and support to ensure long-term success.
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