Hyper Store
Product Background
Today’s retail and consumer landscape is fast, fluid, and deeply digital. Customers expect seamless experiences, personalized engagement, and real-time service across every channel they touch. But disconnected systems, slow operations, and fragmented data make it tough for businesses to keep up.
Hyper Store, built on Salesforce Retail and Consumer Goods Clouds, is designed to unify commerce, marketing, sales, and service on one intelligent platform. It empowers retail brands, D2C players, and FMCG companies to create truly connected, data-driven customer journeys—from aisle to inbox and beyond.
Hyper Store combines Salesforce Retail and Consumer Clouds to help brands create seamless, data-driven shopping journeys. From storefront to doorstep, it enables personalized engagement, smarter inventory decisions, and consistent experiences across every channel.
Objectives
Hyper Store is built to help modern retail and consumer brands:
Deliver omnichannel experiences that feel truly personalized
Connect customer data with product, inventory, and service workflows
Improve operational efficiency and forecasting through automation
Equip field teams with real-time insights and tools
Turn data into decisions—faster and smarter
Build loyalty and trust through seamless engagement
Key Features Delivered
360° Customer & Commerce View
Get a unified view of each customer’s behavior, preferences, and purchase history—across every channel.Smart Inventory & Order Management
Track real-time stock levels, optimize fulfillment, and reduce out-of-stock situations with automated workflows.Personalized Shopping Journeys
Deliver dynamic promotions, recommendations, and messaging with AI-powered insights from Salesforce Einstein.Trade Promotions & In-Store Execution
Empower your field teams with mobile-first tools to execute tasks, audits, and promotions efficiently.B2B & B2C Channel Support
Serve retailers, partners, and consumers on a single platform—without sacrificing personalization.Analytics & Forecasting Dashboards
Track performance, customer trends, and sales KPIs with easy-to-use dashboards and real-time data.
Our Approach
Hyper Store isn't just a product—it's a strategic solution built around your business.
Discover: We learn about your retail ecosystem, customer personas, and channel mix to define success.
Design: Our team maps your unique journeys—shopping, loyalty, supply chain—and configures the ideal Salesforce setup.
Develop & Deploy: With expert implementation and integration, we bring Hyper Store to life—securely and scalably.
Drive Growth: We help you adapt to new trends, optimize continuously, and stay ahead with powerful insights and support.
Our mission: to help you make every shopping experience smarter, smoother, and more memorable.
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